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Questions about the app, a demo for your clinic, or feedback on a guide? Our support team reads every message.

Send us a message

Tell us what you need and we will get back to you by email.

We reply within 24 hours on business days.

Support questions

  • What support is available?

    We provide onboarding support, training sessions, documentation and ongoing customer support from a team that understands ABA work.

  • How quickly will I receive a response?

    We aim to respond to all inquiries within 24 hours on business days. Complex technical issues can take up to 48 hours to resolve fully.

  • How do I report a technical issue?

    Send us your account email, what you were trying to do, any error messages you received and screenshots if you have them. The more detail you include, the faster we can fix it.

  • Can I schedule a demo of Praxis Notes?

    Yes. Send us a message through the contact form, mention that you would like a demo, and we will reach out to find a time that works for you.

  • Do you offer custom solutions for larger organizations?

    Yes. We offer customized plans for larger ABA practices and organizations. Tell us about your team through the contact form and we will work out a solution with you.

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