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Frequently asked questions

How the app works, how we protect client data, and how to reach us.

The app

  • What is Praxis Notes and how does it help ABA professionals?

    Praxis Notes is an AI-powered documentation platform for RBTs, BCBAs and ABA therapists. It creates HIPAA-compliant session notes and insurance-ready documentation, and includes progress tracking tools designed for behavior analysis workflows.

  • How does the AI-powered note generation work?

    The AI uses your session data, client goals and behavior observations to draft a complete note. It is trained on ABA terminology and best practices, and you review and edit every note before you use it.

  • Which CPT codes are supported?

    Praxis Notes generates notes for ABA CPT codes 97153 to 97158 and formats each note for the requirements of its service type.

  • Can I improve notes I have already written?

    Yes. Upload an existing note and the review flags documentation gaps, unclear clinical language and missing billing elements, and suggests specific fixes.

  • How much time does Praxis Notes save?

    ABA professionals often spend 2 to 3 hours on documentation for every hour of therapy. Praxis Notes drafts the note from your session data, which cuts that documentation time significantly.

  • What are the pricing plans?

    Free: $0 with 10 AI-generated notes for 1 client. Individual: $19.99 a month for 30 notes or revisions a month and 1 client. Pro: $39 a month for 60 notes or revisions a month and unlimited clients. Annual billing gives you 2 months free. See the pricing page for every detail.

  • Do you offer export options?

    Yes. The Individual and Pro plans export notes as PDF or CSV files, so they fit into your existing practice management and billing systems.

Security and privacy

  • Is Praxis Notes HIPAA compliant and secure?

    Yes. Praxis Notes is HIPAA compliant. Data is encrypted in transit and at rest, stored securely and protected by strict access controls.

  • Do I need a Business Associate Agreement?

    Yes, if you are a covered entity or business associate under HIPAA. A Business Associate Agreement must be in place with Praxis Notes before you use the service to process protected health information.

Learning resources

  • Are the ABA guides free?

    Yes. Every guide, study resource and article in the Resources library is free to read, with no account needed.

Support

  • What support is available?

    We provide onboarding support, training sessions, documentation and ongoing customer support from a team that understands ABA work.

  • How quickly will I receive a response?

    We aim to respond to all inquiries within 24 hours on business days. Complex technical issues can take up to 48 hours to resolve fully.

  • How do I report a technical issue?

    Send us your account email, what you were trying to do, any error messages you received and screenshots if you have them. The more detail you include, the faster we can fix it.

  • Can I schedule a demo of Praxis Notes?

    Yes. Send us a message through the contact form, mention that you would like a demo, and we will reach out to find a time that works for you.

  • Do you offer custom solutions for larger organizations?

    Yes. We offer customized plans for larger ABA practices and organizations. Tell us about your team through the contact form and we will work out a solution with you.

Company

  • Who founded Praxis Notes?

    Praxis Notes was founded by practicing ABA professionals with 30+ years of combined experience who lived the documentation burden firsthand and built tools specifically for behavioral therapy workflows.

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Questions about plans, credits or billing?

Read the pricing FAQ